Personal Data Collection:

• Name, address, and date of birth (for eligibility and contact purposes)
• Proof of identity
• Copies of documents showing proof of benefits and income
• Phone number and email address
• Optional: financial amount contributed towards installation

Providing Personal Data:

• Some data optional, but required for ECO scheme participation

Using Personal Data (Legal Basis and Purpose):

• Fulfillment of contract (e.g., managing and undertaking installation)
• Legitimate interests (e.g., checking eligibility, sharing data with third parties)
• Legal obligation (e.g., processing requests under data protection law)

Special Categories of Data:

• Separate information provided for processing health-related data

Sharing Personal Data:

• Department for Work and Pensions
• Office of Gas and Electricity Markets (Ofgem)
• Secretary of State of the Department of Business, Energy and Industrial Strategy
• Obligated energy supplier
• Relevant companies supporting installation (installer, certification body, monitoring agents, managing agents, auditing agencies, building control inspectors, guarantee companies, property owner, social housing provider, local authority, managing agent, software providers)
• Others as required by law or with consent

Data Transfer:

• Information may be transferred to third parties outside the European Union with necessary safeguards

Data Retention:

• Up to 25 years for measures with a 25-year guarantee (e.g., wall insulation)
• Up to 7 years after the scheme ends for all other measures

Rights of Individuals:

• Access to personal data
• Informed about processing
• Correction of incorrect data
• Data portability
• Deletion of personal data
• Restriction of processing or objection to processing

Purpose-Limited Processing:

• Data processed only for ECO-related purposes unless specific consent is provided